Privacy Policy
Established: August 19, 2026. Last updated: October 5, 2026
Baku LLC (Godo Kaisha Baku) (“we”), handles personal information and other user data relating to REVERSE as follows. The Japanese version is the governing text; this English version is provided for convenience.
1. Information we collect
- Name, email address, and Google account identifier.
- Organization, industry, intended use, requested tasks, application type, and other submitted information.
- Plan, subscription and payment status, and Stripe customer identifiers. Stripe handles card details; we do not retain full card numbers.
- Inquiry, screening, onboarding and support communications.
- IP address, browser/device data, access time, operation and error logs needed for security and operation.
2. Purposes
- Identity checks, registration, the one-month trial, and NonProfit screening.
- Deployment, subscriptions, billing, access and account management.
- Support, maintenance, incident response and important notices.
- Service improvement, security, fraud prevention, legal compliance and dispute handling.
3. Business data
Business data, outputs, encryption keys and third-party connection credentials are generally stored in the customer-owned cloud environment and are not continuously aggregated in our environment. We may handle information voluntarily shared for support, or access it temporarily with the customer’s explicit authorization.
4. Service providers and international processing
We use Google for sign-in, FormSubmit for LP forms, Stripe for billing, Cloudflare for hosting and operations, and AI, Google Workspace, LINE or other services selected by the customer. These providers may process or store data outside Japan, under their own terms and privacy policies.
5. Sharing and processors
We do not disclose personal data without consent except as permitted by law, including legal obligations, protection of life or property, public duties, and business succession. Processors are selected and supervised as reasonably required.
6. Security and retention
We use reasonable measures including limited access, credential controls, encryption in transit, logging and provider review. We retain information only as needed for the stated purposes, contracts, legal compliance and disputes. Data in the customer-owned environment is generally controlled by the customer.
7. Requests
After identity verification, individuals may request notice of purpose, access, correction, deletion, suspension or cessation of third-party disclosure as provided by Japanese law.
8. Cookies
REVERSE may use cookies necessary for login, security and settings. Disabling them may make some functions unavailable.
9. Operator and contact
Operator: Baku LLC (Godo Kaisha Baku)
Service: REVERSE
Address and phone: disclosed without delay by email upon a request made with sufficient time before an application decision.
Contact: baku@baku-llc.co.jp
10. Changes
Material changes will be announced in advance on the service or website.