Terms of Use
Established: August 19, 2026. Last updated: October 5, 2026
These terms govern REVERSE, provided by Baku LLC (Godo Kaisha Baku). The Japanese version is the governing text; this English version is a convenience translation.
1. Registration
Applicants must provide accurate information, have authority to bind the organization they represent, and securely manage accounts, credentials and administrator rights.
2. One-month trial
The Pro-equivalent trial lasts one month from the later of our availability notice and actual availability. A card must be registered with REVERSE to start the trial. Choosing paid continuation does not shorten the trial; the first REVERSE fee is charged only after it ends. Without a paid choice, the plan moves to Free without a REVERSE charge. Cloudflare, AI API and other third-party costs remain the customer’s responsibility from day one.
3. Plans and payment
Paid plans are prepaid monthly and renew automatically. Prices, tax and external costs are shown on the pricing, checkout and disclosure pages. Eligible early-access customers retain their migration monthly price for 24 months after official launch while continuously subscribed; taxes, usage, third-party costs and separate options are excluded.
4. Cancellation and refunds
Customers may schedule cancellation at any time through account management or by contacting us. Paid features remain available through the paid period, then the account moves to Free. Customer-initiated cancellation and non-use are non-refundable. Duplicate or erroneous charges are refunded. Unused amounts are refunded for a provider-attributable major outage lasting at least 20 consecutive business days without a reasonable alternative, provider-initiated termination without customer fault, or where required by law.
5. Data after downgrade
Data stored in the customer-owned environment is not deleted or locked because of cancellation. Paid agents, industry packs and integrations stop on Free and can be re-enabled after resubscription, subject to any required reauthorization.
6. Customer environment and third parties
Customers manage the contracts, fees, permissions, capacity, backups and security of their own cloud environment. Third-party services are governed by their own terms. We are not responsible for third-party outages, changes, screening decisions, pricing or restrictions except to the extent caused by us.
7. Data, IP and AI
Customer data remains with the customer or its rightful owner. REVERSE software, screens, templates, branding and documentation remain with us or their owners. AI output can be incorrect; customers must review important decisions and external, payment, deletion or finalization actions. No specific result, revenue, savings, legal compliance or complete automation is guaranteed.
8. Prohibited use
Illegal use, infringement, unauthorized access or data processing, credential theft, malware, service interference, excessive load, reverse engineering and false applications are prohibited.
9. Changes, suspension and termination
We may reasonably change or suspend service for maintenance, incidents, security, law or third-party changes. Material changes are announced in advance unless urgent. If a major feature ends without a reasonable alternative, customers may cancel before the change and receive a prorated refund of any unused paid period.
10. Liability
To the extent permitted by law, liability is limited to direct ordinary damages and the REVERSE fees actually paid in the preceding six months. This does not apply to intentional misconduct, gross negligence, or liability that cannot legally be limited.
11. Succession, amendments and law
The REVERSE business, contracts and related user information may be transferred to a successor entity with prior notice. Material amendments are announced in advance. Japanese law applies, and the Tokyo District or Summary Court has agreed first-instance jurisdiction where legally permitted.
12. Contact
Baku LLC / REVERSE
baku@baku-llc.co.jp